Thirteen thousand dollars a year is not enough to raise a family That s not enough to pay your bills and save for their future That s barely enough to provide for even the most basic needs

(We) frequently get approached about acquisitions that don t come close to meeting our tests: We ve found that if you advertise an interest in buying collies a lot of people will call hoping to sell you their cocker spaniels

A lot of companies have chosen to downsize and maybe that was the right thing for them We chose a different path Our belief was that if we kept putting great products in front of customers they would continue to open their wallets

My successor will need one other particular strength: the ability to fight off the ABCs of business decay which are arrogance bureaucracy and complacency When these corporate cancers metastasize even the strongest of companies can falte