I live in the Managerial Age, in a world of "Admin." The greatest evil is not now done in those sordid "dens of crime" that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, carried, and minuted) in clean, carpeted, warmed and well-lighted offices, by quiet men with white collars and cut fingernails and smooth-shaven cheeks who do not need to raise their voices. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the office of a thoroughly nasty business concern."[From the Preface]

My simple explanation of why we human beings, the most advanced species on earth, cannot find happiness, is this: as we evolve up the ladder of being, we find three things: the first, that the tension between the range of opposites in our lives and society widens dramatically and often painfully as we evolve; the second, that the better informed and more intelligent we are, the more humble we have to become about our ability to live meaningful lives and to change anything, even ourselves; and consequently, thirdly, that the cost of gaining the simplicity the other side of complexity can rise very steeply if we do not align ourselves and our lives well.

The fact was that, as droves of demon kings had noticed, there was a limit to what you could do to a soul with, e.g., red-hot tweezers, because even fairly evil and corrupt souls were bright enough to realize that since they didn't have the concomitant body and nerve endings attached to them there was no real reason, other than force of habit, why they should suffer excruciating agony. So they didn't. Demons went on doing it anyway, because numb and mindless stupidity is part of what being a demon is all about, but since no one was suffering they didn't enjoy it much either and the whole thing was pointless. Centuries and centuries of pointlessness.

I have heard them preach, when I sat in the pew and my feet did not touch the floor, about the final home of the unconverted. In order to impress upon the children the length of time they would probably stay if they settled in that country, the preacher would frequently give us the following illustration: 'Suppose that once in a billion years a bird should come from some far-distant planet, and carry off in its little bill a grain of sand, a time would finally come when the last atom composing this earth would be carried away; and when this last atom was taken, it would not even be sun up in hell.' Think of such an infamous doctrine being taught to children!

Hell is a library," she said, tightening her fresh knot."That really doesn't sound bad, Julia.""That's because I'm not finished. Hell is a library of books containing every word you've ever said, and videotapes of everything you've ever done.""So what. Do you have to watch them?""No, you don't have to. But would you be able to help yourself? It would be unbearable. I couldn't resist, but I would hate myself after." She gave the noose two good, hard tugs. "Plus, even if you could resist the temptation, you'd eventually get so bored that you'd do anything. And the only thing to read is stuff that you've said and the only thing to do is watch yourself.

A pleasant morning. Saw my classmates Gardner, and Wheeler. Wheeler dined, spent the afternoon, and drank Tea with me. Supped at Major Gardiners, and engag'd to keep School at Bristol, provided Worcester People, at their ensuing March meeting, should change this into a moving School, not otherwise. Major Greene this Evening fell into some conversation with me about the Divinity and Satisfaction of Jesus Christ. All the Argument he advanced was, 'that a mere creature, or finite Being, could not make Satisfaction to infinite justice, for any Crimes,' and that 'these things are very mysterious.'(Thus mystery is made a convenient Cover for absurdity.)[Diary entry, February 13 1756]

Had I realized while on Earth," he said, "that Hell was such a delightful place, I should have put more faith in the teachings of religion. As it was, I actually doubted its existence. A foolish error, cherie. I am pleased to say that you have converted me completely.""I, too," observed Mr. Hamilton, helping himself to wine, "was something of an unbeliever in my time, and while never quite an atheist, like my arch-enemy Jefferson, I was still inclined to look upon Satan as merely a myth. Imagine my satisfaction to find him ruling a monarchy! You know I spent the greater part of my earthly existence fighting Mr. Jefferson and his absurd democratic ideas and now look at the damn country! Run by morons!

Here, her hand in mine was the one reality that severed us from the cold click-clack of Hell. I rubbed her hand and she sighed; wasn’t that meaning? Wasn’t that something we could cling to? I could be with this other. I could form no other relation, but maybe her hand in mine was enough, both sufficient and necessary. In Hell there was no sense of place, because all places were the same. Uniform monotony. A place without place. A place without context. But, here, now, I could rub her hand and she would sigh. She was a difference. Perhaps each person was the only difference in all these halls of unchanging ranks of books, kiosks, clocks, and carpet, and that, and that, at least, we had to hold to.

*For eleven years, I've been worked over and abused in ways you can't imagine by things you don't want to know about. I've killed every kind of vile, black-souled, dead-eyed nightmare that ever made you piss your pjs and cry for mommy in the middle of the night. I kill monsters and, if I wanted, I could say a word and burn you to powder from the inside out. I can tear any human you ever met to rages with my bare hands. Give me one good reason why I could possibly need you?*She looks straight at me, not blinking. No fear in her eyes.*Because you might be the Tasmanian Devil and the Angel of Death all rolled into one, but you don't even know how to get a phone.*I hate to admit it, but she has a point.

I'm not interested in absolute moral judgments. Just think of what it means to be a good man or a bad one. What, after all, is the measure of difference? The good guy may be 65 per cent good and 35 per cent bad—that's a very good guy. The average decent fellow might be 54 per cent good, 46 per cent bad—and the average mean spirit is the reverse. So say I'm 60 per cent bad and 40 per cent good—for that, must I suffer eternal punishment?"Heaven and Hell make no sense if the majority of humans are a complex mixture of good and evil. There's no reason to receive a reward if you're 57/43—why sit around forever in an elevated version of Club Med? That's almost impossible to contemplate.

Over the years of being stuck in this shit hole called life, I had debated religion and church, souls and freewill, heaven and hell. I had come to a few conclusions. Mankind was too self-serving to understand what He had wanted from them. It wasn’t a million dollar church, it wasn’t perfection, it wasn’t about how many times you prayed or apologized or that one day a month where you fed the homeless. And you weren’t banished to hell for that one time you told someone to fuck off. You didn’t end up in hell for that time you were a bitch to your fellow man. It took a lot to end up there, and man worked at it with crazed enthusiasm. They worked harder at chiseling their way into hell, than any other action.

There is no safe investment. To love at all is to be vulnerable. Love anything, and your heart will certainly be wrung and possibly be broken. If you want to make sure of keeping it intact, you must give your heart to no one, not even to an animal. Wrap it carefully round with hobbies and little luxuries; avoid all entanglements; lock it up safe in the casket or coffin of your selfishness. But in that casket – safe, dark, motionless, airless – it will change. It will not be broken; it will become unbreakable, impenetrable, irredeemable. The alternative to tragedy, or at least to the risk of tragedy, is damnation. The only place outside Heaven where you can be perfectly safe from all the dangers and perturbations of love is Hell.

A single word can brighten the faceof one who knows the value of words.Ripened in silence, a single wordacquires a great energy for work.War is cut short by a word,and a word heals the wounds,and there’s a word that changespoison into butterand honey.Let a word mature inside yourself.Withhold the unripened thought.Come and understand the kind of wordthat reduces money and riches to dust.Know when to speak a wordand when not to speak at all.A single word turns the universe of hellinto eight paradises.Follow the Way. Don’t be fooledby what you already know. Be watchful.Reflect before you speak.A foolish mouth can brand your soul.Yunus, say one last thingabout the power of words –Only the word “I”divides me from God.

Tadas was sent to the principal today," announced Jonas at dinner. He wedged a huge piece of sausage into his small mouth."Why?" I asked."Because he talked about hell," sputtered Jonas, juice from the plump sausage dribbling down his chin."Jonas, don't speak with your mouth full. Take smaller pieces," scolded Mother."Sorry," said Jonas with his moth stuffed. "It's good." He finished chewing. I took a bite of sausage. It was warm and the skin was deliciously salty."Tadas told one of the girls that hell is the worst place ever and there's no escape for all eternity.""Now why would Tadas be talking of hell?" asked Papa, reaching for the vegetables."Because his father told him that if Stalin comes to Lithuania, we'll all end up there.

The clear awareness of having been born into a losing struggle need not lead one into despair. I do not especially like the idea that one day I shall be tapped on the shoulder and informed, not that the party is over but that it is most assuredly going on—only henceforth in my absence. (It's the second of those thoughts: the edition of the newspaper that will come out on the day after I have gone, that is the more distressing.) Much more horrible, though, would be the announcement that the party was continuing forever, and that I was forbidden to leave. Whether it was a hellishly bad party or a party that was perfectly heavenly in every respect, the moment that it became eternal and compulsory would be the precise moment that it began to pall.