Managers are encouraged to focus on complex initiatives like reengineering or learning organizations, without spending time on the basics.

Corporate planning cycles are a classic example of generals fighting the last war over again instead of preparing for what might lie ahead.

When you manage people, you must first convince them they need managing. So you create the problems and then let the people cry for solutions.

Management is proving beyond a shadow of a doubt they don't have enough to do," she murmured back. "So they've invented a new acronym.

They copied my product, they copied my strategies yet they failed miserably in the business, because they couldn't copy my professionalism.

When we think we can manage our time, our circumstances, and our relationships without His help and inspiration, we know what unmanageability is.

People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.

Little by little the agents have taken over the world. They don't do anything, they don't make anything, they just stand and take their cut.

Innovation can start with wanting what does not yet exist - and finding a solution - or seeing what does not yet exist - and finding an opportunity.

Don’t confuse “strict confidentiality” with “keeping employees in the dark.” Private is useful. Secretive is deceptive.

Developing and implementing IT governance design effectiveness and efficiency can be a multidirectional, interactive, iterative, and adaptive process.

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

The difference between successful and unsuccessful people is that successful ones know that the most unprofitable thing ever manufactured is an excuse.

Let’s form a committee tasked with exploring why committees are so ineffective. Then we’ll stand-back and watch it argue and self-destruct.