Management controls performance in people because it impacts skills; it’s a matter of monitoring, analyzing and directing.

Destiny and fate are of one’s own making, and riches and happiness are rarely found at the end of an easily-traversed path.

Success for Managers means: I want to be in healthy relationships. I want a real connection with people I spend so much time with.

You can’t plough a field by turning it over in your mind. Either you get out there and plough it or it doesn’t get done.

Customers do not want a lecture from you and they certainly don’t want some juvenile in a bad suit forcing his wares upon them

Leaders are people who know exactly who they are. They know exactly where they want to go. They’re hell-bent on getting there.

Any expert will tell you that if you want emotionally committed relationships then people must be allowed to be true to who they are.

Companies should be the best possible place to practice fulfillment, to live out values and to realize deep connectivity and purpose.

Leadership creates performance in people because it impacts willingness; it’s a matter of modeling, inspiring, and reinforcing.

Did you sell to them or did you simply facilitate their buying from you, hmm? Very different scenarios, my boy, very different indeed.

Careful now: even a financially rewarding, intellectually stimulating work environment isn’t the same as living your own values.

TeleCaller's (cold calling) job is similar to sniper's, wait patiently for the Right Party Connect/Target and make no mistake.

Everything you desire is always just outside your comfort zone, dear boy. If it wasn't you would already possess it, would you not?

You don't have to fear your own company being perceived as human. You want it. People don't trust companies; they trust people.

We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception.